AML/KYC Policy

This Anti-Money Laundering and Know Your Customer Policy (hereinafter referred to as the “Policy”) governs the activities of the Toxa platform, its affiliates, partners, and related entities (hereinafter collectively the “Company”). The Policy is designed to prevent the use of the Company’s services for money laundering, terrorist financing, or any other illegal financial activity.

The Company adheres strictly to international standards, including the Financial Action Task Force (FATF) recommendations, as well as applicable national and European legislation. All employees, contractors, and representatives of Toxa are required to comply with this Policy in the course of their professional duties.

1. Purpose and Definitions

1.1 Purpose of the Policy

  • Ensure proper identification of clients and verification of the lawful origin of funds.

  • Prevent and detect any attempts to use the Company’s services for illicit purposes.

1.2 Money Laundering
Money laundering is defined as the process of concealing the origin of illegally obtained funds. It typically involves:

  • Placement: Introduction of illicit funds into the financial system;

  • Layering: Complex transfers to obscure the source of funds;

  • Integration: Reintroduction of funds into the legitimate economy through investments, purchases, or business operations.

1.3 Terrorist Financing
Terrorist financing refers to providing, collecting, or concealing funds—whether legal or illegal—to support terrorist acts or organizations.

2. Client Obligations

By using Toxa’s services, the Client expressly agrees to:

  1. Refrain from using the platform for unlawful purposes;

  2. Confirm the legitimate origin of all funds used on the platform;

  3. Comply with all applicable AML/KYC laws and regulations;

  4. Provide accurate, complete, and up-to-date personal information during registration and throughout the relationship with the Company;

  5. Use only their own bank accounts or payment methods for deposits and withdrawals.

3. Identity Verification (KYC)

3.1 Mandatory Identification
Toxa reserves the right to request identity verification at any time, including but not limited to:

  • Passport or government-issued identification;

  • Proof of residential address (e.g., utility bills, bank statements);

  • A selfie holding the identification document when enhanced verification is required.

3.2 Voluntary Verification
Clients may voluntarily complete verification before initiating trades. For certain deposit or withdrawal methods (e.g., wire transfers), verification is mandatory.

3.3 Data Accuracy and Updates
Clients must promptly update all personal and contact information. For changes such as a new phone number, verification may include:

  • Proof of ownership from the telecom provider;

  • A photo of the identity document alongside the Client’s face.

4. Monitoring of Suspicious Activity

The Company reserves the right to take action in response to any suspicious or non-compliant activity, including:

  • Deposits from stolen, unauthorized, or third-party accounts;

  • Unjustified chargebacks, refund requests, or transaction reversals;

  • Suspected fraudulent behavior;

  • Abnormal or inconsistent trading activity.

4.1 Response Measures may include, but are not limited to:

  • Blocking or canceling transactions;

  • Freezing the Client’s account;

  • Refusing or delaying withdrawals;

  • Requesting additional supporting documentation;

  • Reporting to competent regulatory or law enforcement authorities.

5. Document Verification and Data Retention

  1. Toxa reserves the right to verify the authenticity of all submitted documents through official or third-party sources.

  2. All documents and personal data are stored in secure systems in compliance with applicable laws and regulations.

  3. Access to sensitive data is strictly limited to authorized personnel only.

6. Staff Training and Internal Controls

  1. All Company personnel undergo mandatory AML/KYC training upon hiring and at regular intervals.

  2. The Policy is reviewed and updated periodically to ensure compliance with evolving laws, regulations, and industry standards.

7. Restrictions and Prohibitions

To comply with AML obligations, the Company strictly prohibits:

  1. Use of third parties to conduct transactions;

  2. Anonymous or fraudulent registrations;

  3. Services to residents or citizens of jurisdictions restricted under AML/KYC regulations.

8. Refusal of Service and Disclaimer

  1. Toxa reserves the right to deny service, block an account, or restrict platform access without prior notice if deemed necessary to comply with AML/KYC standards.

  2. The Company is not liable for any losses incurred as a result of enforcement of this Policy.

9. Policy Updates

  1. Toxa reserves the right to amend or update this AML/KYC Policy at any time without prior notice.

  2. The current version of the Policy is always available on the Website.

  3. Clients are responsible for regularly reviewing updates and ensuring compliance with the latest Policy.

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